# Communication and Colloboration

* **Centralized Communication:** All emails, calls, and documents stay in one place. No lost threads.
* **Collaboration in Context:** Estimators, architects, and owners see the same updates—no version conflicts.
* **Follow-Up Tasks:** Automatic reminders if someone forgets to act (like sending a revised bid or approving drawings).
* **Workflows:** Standard steps keep the process consistent, just like a construction checklist.

#### Analogy

* **Estimator:** If an estimator forgets to send a cost update, the CRM flags it like a foreman spotting a missing material order.
* **Architect:** When the architect has design clarifications pending, the CRM ensures it doesn’t sit idle—like a punch list that won’t clear until resolved.
* **Owner:** If the owner’s rep is waiting on a proposal, the CRM makes sure it’s logged, tracked, and followed through—similar to a project schedule that everyone follows.
